Warranty

1-Year Craftsmanship Warranty

We stand behind every bag we sell.

Each Takeasy bag is handmade in Florence, Italy using full-grain leather, raw suede interiors, and precision stitching. These are not factory-line products — they’re the result of real craftsmanship. And we’re proud to guarantee that.

✅ What’s covered

We offer a 1-year warranty from the date of purchase that covers:

  • Stitching that unravels

  • Hardware defects (zippers, buckles, closures)

  • Leather or suede flaws related to production

  • Bag structure or handle separation

In short: if something falls apart because it wasn’t made right — we’ll fix it, replace it, or refund you.

❌ What’s not covered

We do not cover:

  • Regular wear and tear

  • Scratches or stains from use

  • Accidental damage (e.g., spilled coffee, dog bites, etc.)

  • Changes in leather color/patina over time (that’s part of the charm)

This is a craftsmanship warranty, not an “anything goes” guarantee. If something feels off, contact us — we’ll always take a fair look.

📬 How to make a claim

Send us an email at  info@takeasy.us  with:

  • Your order number

  • A photo or video of the issue

  • A short note explaining what happened

We’ll respond within 2 business days with next steps.

Good leather deserves good service. That’s what we’re here for.